Q: Are your handbags and wallets authentic?

A: Yes - absolutely. All of our merchandise is 100% authentic and brand new. We deal with only reputable resellers to bring you top quality merchandise at discounted prices. We guarantee the authenticity of our goods. Many people are leery of buying designer merchandise online in fear of it not being authentic. This is an understandable concern. Nowadays, more and more people are getting taken when buying designer merchandise online, thinking that they are purchasing authentic merchandise when, in reality, it is a high-quality knockoff from China. We want you to know that this will never happen with us. All of the merchandise that we sell is guaranteed to be authentic. We purchase our merchandise directly from authorized dealers in Italy and the United States, ensuring the authenticity of the merchandise we sell. Feel free to take any of our merchandise to its respective authorized retailer near you for authenticity verification.

 

We are primarily an outlet store (like most online stores selling designer apparel). That is, most of the merchandise we sell is not from the respective designers' current season collection, which is why we are able to offer such substantial discounts. However, many of the styles we offer do not change from season to season, because they are 'signature' bags.

 

Q: Will I have to pay sales tax?

A: There is no sales tax for customers worldwide. However, the recipient will be responsible for any duty charges, taxes, or fees charged by the country of destination.

 

Q: What method of payments do you accept?

A: We accept Visa, Master Card, Discover, American Express, and PayPal. Also, we can accept checks and money orders via mail. Contact us for details on how to pay via check or money order.

 

Q: Is my personal information secure over the internet?

A: Yes. We use Secure Sockets Layer (SSL) technology to ensure maximum protection of your credit card and personal information as it is transmitted to us. SSL is the highest standard in internet encryption technology.

 

Q: Where do you ship to?

A: We ship Free worldwide.

 

Q: How informed will I be kept after I place my order?

A: Once you place an order with us, you will be immediately sent an e-mail with your receipt confirming your purchase and once shipped you will be provided with your package's tracking #, so you can track the shipment of your order online at any time. Furthermore, you can always e-mail to check on the status of your order.

 

 

Q: When will I receive my order?

A: We ship most orders out within two business days. Estimated arrival time 6-10 business days.

 

 

Q: How much does shipping cost?

A: Shipping is Free worldwide on all orders.

 

Q: Can I return an item?

A: Simply contact us within 3 days of receipt to make an exchange or return. All returns and exchanges must be in unused condition with original packaging and contents. A 10% restocking fee and our original shipping and handling costs will be deducted from all refunds. Return shipping fees are non-refundable. E-mail us at info@designerpurseshop.com; or, call toll free 1-866-489-6608 for instructions.